OUR PHILOSOPHY



To make every effort to ensure that the products we supply are of the highest quality, fairly priced, reach you in good condition and are delivered promptly.

PAYMENT INFORMATION



The shopping basket can be used to assemble your order whichever payment method you choose. The payment for the products ordered is conducted securely by Paypal.

CHECKOUT PAGE OPTIONS AND SECURITY POLICY

Pay using your PayPal account.

Select to pay by PayPal and you will be directed to PayPal’s secure checkout pages.  You will need a PayPal account if you have not already set one up.  You can then pay using the balance on your PayPal account, or by transferring funds from your bank account or credit/debit card via PayPal.

PayPal’s industry-leading fraud prevention measures and one-of-a-kind method of keeping your financial information private from sellers is a safe way to pay online. With PayPal, you’re also protected against unauthorised payments sent from your account.

Alternative payment options



Alternatively, you can use the website to browse for products and then contact us via the contact us page or on our local rate number +44 (0) 1642 860068 to place your order.  Other payment options including personal cheque, Postal Order and direct bank transfer are then available and the relevant information will be communicated at the time.  Orders will not be dispatched until the payment has been received and cleared into our bank account.

ORDER ACCEPTANCE



We may refuse to accept your orders if we feel you have been false in your information.

PRICES

We reserve the right to amend our prices without prior notice. All goods sold are subject to the prices ruling at the time of ordering. We are not obliged to supply goods to you until we have confirmed acceptance of your order and received payment.

PRODUCT AVAILABILITY



All orders and special offers are subject to availability. Most products listed are held in stock but we are sometimes dependent on our own suppliers to deliver stock. We will always try to inform you if an item is not in stock at the time when you place your order. We shall hold the order until all items are in stock unless you agree to pay additional shipping charges.

PRODUCT CONDITION

All vinyl records, compact discs and other products are listed with their condition, each item is graded separately. Items are stored in a shop environment and so may have been handled by other customers.  We will never list anything for sale that we feel is of an unsuitable condition for purchase.  Cover images are for illustration purposes and while we always attempt to be accurate there are occasions where the image may differ from the actual cover/item.

CUSTOMER SERVICES

If you are not happy with your order or the service you have received you may contact us by telephone on +44 (0) 1642 860068 between the hours of 10 a.m – 5 p.m Monday – Saturday or you can e-mail us using the contact form. We will do our best to reply promptly.